Attendance register

The register shows, day by day, each person's clock-in and clock-out against their shift, and the hours waiting to be approved for payroll. Clock events come from the field app (Clock in / Clock out), with the phone's location and time.

Where it is: Workforce → Attendance → Register. Who sees it: each person their own attendance (read your own attendance); with read attendance across your territories, their territories'. Approving hours and deciding corrections needs approve attendance and rule on corrections. Plan: included from Basic.

Columns

Column	What it shows
Person	Who.
Scheduled shift	The shift published that day and its hours, or Unscheduled.
Clock in / Clock out	The recorded times, or Not recorded.
Worked	Time between clock-in and clock-out, less breaks.
Late by	Minutes after the shift's grace.
Overtime	Time worked beyond the shift's length, past the configured threshold. It is only flagged; it is authorized by hand.
Location	Verified if the clock event happened inside an authorized area (site geofence, base or authorized home), Not verified otherwise.
Status	See below.

States

State	Meaning
Present	Clocked in within the shift's grace.
Late	Clocked in after the grace.
On a break	Taking their break.
Absent	The Absent after minutes (60 by default) passed after the grace without a clock-in.
Excused	No clock-in, but the absence is covered (for example by approved leave).
Incomplete	Clocked in but not out; the record closed itself after the shift ended (240 minutes by default).
Pending correction	A requested correction hasn't been decided.
Approved for payroll	The hours were approved; payroll picks them up.

Days that are Approved, Incomplete, Excused or Pending correction can't be approved from the list.

Filters and export

Filter by period (This month…), Person, Result and Location. Export period (CSV) downloads the whole period; Export matches (CSV), only what is filtered.

An attendance day

Clicking a row opens the day:

Item	What it is
Worked, Late by, Overtime	The day's calculations. N h so far if still on shift.
Payroll	Not approved yet or Approved on ….
Clock events	Clock-in and clock-out as the device and the server recorded them: the time Captured on device, the time Received by server (they differ when the phone had no signal), Presence (Verified in geofence or not), the Geofence and Entered by (Someone else, on the agent's behalf if a supervisor clocked for them).
Corrections	Requests to change times and their decision.
Activity	Recorded changes.

Actions:

Action	What it does	Permission
Approve for payroll	Marks the day's hours approved; payroll picks them up.	Approve attendance
Request correction	Asks to change the clock-in or clock-out (see Corrections).	Anyone for their own day; supervisors for their team's
Rostered shift	Opens the day's shift in the planner.	—

In the list, each row's ⋯ menu offers View hours, Request correction and Approve hours for payroll.

How it's calculated

Defaults (changed in Platform settings → Attendance):

Rule	Value	What it does
Early clock-in window	120 min	How early a clock-in still counts for the assigned shift.
Grace	Each shift's own (15 min by default)	Clock-ins within the grace are on time.
Absent after	60 min	With no clock-in after grace + this time, the day is marked Absent.
Overtime after	30 min	Time beyond the shift's length that is flagged as overtime.
Close open shifts after	240 min	A record without clock-out closes as incomplete this long after the shift ends.
Clock-in radius	50 m	How far from an authorized area a clock-in still counts as verified.
Least accurate clock-in	50 m	A clock event with GPS accuracy worse than this is refused.
Require a position	Yes	Without a position the clock event isn't accepted. A clock-in outside every authorized area is always accepted, marked Not verified and reported.

Attendance register ​

Columns ​

States ​

Filters and export ​

An attendance day ​